Terms and Conditions

Effective Date: May 11, 2026

These Terms and Conditions govern your use of the eCleanPro300 website and services. By using this website or submitting a booking request, you agree to these terms.

1. Use of Our Website

You may use our website to:

Learn about our cleaning services
Submit booking or contact requests
Communicate with us regarding services

You agree not to:

Use the website for unlawful purposes
Submit false or misleading information
Attempt to interfere with the website's functionality
Copy or redistribute website content without permission

We reserve the right to restrict access to the website for any misuse.

2. Booking and Service Requests

All bookings submitted through our website are requests only and are not guaranteed until confirmed.

After submitting a booking:

You may receive a confirmation message that your request was received
Our team will contact you to confirm details, availability, and pricing

eCleanPro300 reserves the right to accept or decline any booking request.

3. Pricing and Estimates

Any pricing provided through the website or initial communication is an estimate only.

Final pricing may vary based on:

Size and condition of the property
Scope of work requested
Additional services required

You will be informed of any changes before service is performed.

4. Cancellation Policy

Clients must provide at least 48 hours' notice to cancel or reschedule a booking.

Failure to provide sufficient notice may result in:

Delays in rescheduling
Potential service limitations at our discretion

5. Access to Property

Clients are responsible for:

Providing access to the property at the scheduled time
Ensuring the environment is safe and suitable for cleaning
Ensuring utilities such as water and electricity are available

If access is not provided at the scheduled time, the appointment may be canceled or rescheduled.

6. Cleaning Supplies and Services

eCleanPro300 provides its own cleaning equipment and uses eco-friendly cleaning products. If you have specific product requests or sensitivities, you must inform us in advance.

7. Satisfaction Guarantee

eCleanPro300 offers a 24 Hour Satisfaction Guarantee. If any part of our clean does not meet your expectations, please notify us within 24 hours of service completion and we will return to make it right at no additional cost.

This guarantee applies to the specific areas cleaned during your service visit and does not cover pre-existing conditions or damage.

8. Limitation of Liability

While we take care in providing our services, eCleanPro300 is not responsible for:

Pre-existing damage to property or items
Normal wear and tear
Damage resulting from undisclosed conditions

Clients are advised to:

Secure fragile or valuable items
Inform us of any items requiring special care

To the fullest extent permitted by law, our liability is limited to the value of the service provided.

9. Communication

By submitting your information through our website, you agree that we may contact you regarding your booking via:

Phone
Email
SMS (if consent is provided)

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Changes to These Terms

eCleanPro300 may update these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the website indicates your acceptance of any changes.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of California.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

eCleanPro300
[info@ecleanpro300.com]
[(415) 359-6489]